-->
LIVE COMMERCE PLATFORM
Web solution
Our solution is web-based and responsive for mobile, desktop and tablet.
Omni-channel experience
You can display and control your shoppable video content on several websites, online stores, online media and social media in parallel.
Navigation
Navigation between different webpages or between different websites (Your choice)
• Experience on a single online store using the picture-in-picture experience: the video content is available anywhere on top of your web pages.
• Experience throughout several websites: a product link opens a new browser tab with the desired product page hosted on a different website.
Languages
English, Spanish, French, Italian, Portuguese, German, Dutch.
Implementing a new language takes two days on average.
Web elements customization
Easy configuration from client account (Back-Office)
• Main font (Titles, description texts)
• CTA colour
• Elements border width and angle (square, rounded)
Cookie consent
Information available in our technical documentation.
Integrations
Through our rest API
Creation and control
All elements may be created, edited and controlled from your client account (Back-Office)
Widget and buttons
We have created a set of widgets and buttons
• Large widget
• Replay list
• Product clips
• Magnet widget
You can also create your own custom elements using our library.
Event details
• Event name
• Date
• Time and timezone
• Description
• Image and video snippet
Add to calendar
Viewers may add a soon-to-come event to their digital calendar (apple, google, microsoft)
Share URL with friends
Viewers may instantly share your content URL with their friends and family
Live Shopping page template
Your Live Shopping page may be manually or automatically edited and controlled from your client account:
• Automatically with Shoply's template widget.
• Manually with Shoply's widget library.
Live & Replay
Both available
Video broadcast quality definition
Full HD - Up to 1080p
Video player formats
Your choice: Portrait 9:16 ratio & Landscape 16:9 ratio
Video player controls
• Live + Replay: Volume, Heart reactions.
• In Replay only: Play, pause, video navigation
Video streaming
From any source through RTMP
Learn more about our partner solutions at this page: https://www.shoply.tv/blog/video-production-solutions-by-shoply
Multi-streaming, Social streaming
Through the video streaming app
Multi-hosting, screen sharing
Through the video streaming app
On-screen products
Highlight the products which are being displayed, Live and in Replay, inside the video player
Captions and subtitles
Subtitles and Closed Captions
Auto-Generated Live Captions
Video recording
Video broadcasted through Shoply are automatically recorded and available in Replay.
• May be downloaded as mp4 files
• Any mp4 file may be uploaded
Video chapters
Enable users to quickly find the video presentation for a specific product or for a specific question, in Replay.
Number of concurrent viewers (Live)
Can show or hide (Your choice) the number of participants connected in real-time.
Product video clips and shoppable videos
For recorded video content, you can upload video clips about your product presentations on your product pages.
You can actually import any product video to display on your product pages with Shoply.
Product catalog
Import and synchronize your product catalog with manual or automated imports through our web scraper, or csv, xml and json files or feeds.
Currencies
Euros, British Pounds, Dollars, Pesos, Real.
Product details
Each product may have a name, image, original price, discounted price, variants, text description, product page URL, Identification number (SKU)
Call-to-action: Add to cart, Checkout, Favorite, Appointment, etc.
The main call to action occurs on your product pages directly with you video content being broadcasted on top through Shoply. This is a seamless and natural experience for your visitors.
With this experience, there is no discrepancy with your product information: i.e. the price and the stock information will always be up-to date.
As such, our solution works with any call-to-action: Add to cart, checkout, payment, favorite product, take an appointment with a salesperson, request an invoice, etc.
Moderation
Moderators can delete messages if needed.
Chat with username
Users need to enter a name or a nickname before joining the Chat.
Terms & conditions and Privacy policy
Users need to read and accept before participating in the Chat.
Moderator's highlight
• Messages typed by the Moderator are highlighted so that participants can easily recognize them.
• Moderator can customize its name.
Message replies
The moderator can reply to each message individually.
Announcements
The moderator can display announcement messages Live and in Replay.
Polls (votes)
Create and publish Polls with live results, with or without timer.
Product votes
Let your participants vote for their favorite products from your catalog.
ie: Which T-shirt colour do your prefer from our catalog: Green, Blue, Red
Quizzes & rewards
Create and publish Quizzes (Right or wrong answer) with rewards.
Favorite questions
In Replay: Replace the Chat by Questions. When users click on a question, the answer is displayed in the video.
Fun visual animations
Fun Confettis may be displayed in the interface during Live events.
Heart reactions (Multi-colour)
Users can click on the Heart icon to show their enthusiasm and appreciation.
Replay synchronization
In Replay, the recorded Chat, heart reactions and on-screen products are synchronized with the video timeline.
Contact information acquisition
Your participants and visitors may share their Name and Email with you in order to get reminded about future Live events, as well subscribe to your Newsletter.
They may do it on your event widget or within the Live Shopping interface.
You may then download the list (csv file) from your dashboard and upload on your CRM.
Real-time metrics
• Number of viewers
• Number of reactions (click on the heart icon)
• Total number of clicks on your products
• Total number of products added to their cart through Shoply’s interface.
Campaign analytics
• Number of viewers in total
• Product page views and product clip views
• Viewing time: Total and average(hours, minutes and seconds)
• Number of clicks on products(total / product by product / click rate)
• Number of Add to cart (total / product by product / click rate)
• Number of messages in the Chat
• Polls and Quizzes results and number of votes
Access
Access at this URL https://app.shoply.tv/login with an Email and Password. (Contact us to create your account)
Web responsive
Desktop (Edge, Chrome, Safari, Firefox)
Language
English
Settings
User access, Features & Navigation, SDK Account Key, Colours and fonts, Live Shopping page template, etc.
Widgets & Live Shopping page template
Manage your Live Shopping page, widgets and buttons
Product catalog
Import and automatically synchronize your products (web scraper, csv, json, xml)
Campaigns
Create and manage your campaigns (Future, Live, Replay)
Video, chat and interactions control
Control from your Event dashboard
Metrics & Analytics
Access and monitor
• Real-time metrics (Live)
• Campaigns analytics: Live, Replay, Live + Replay
Leads
Access and download contact information (csv file) to upload into your CRM solution.
Abbreviations
API: Application Programming Interface
CRM: Customer Relationship Management
CTA (Click-to-Action) : Any clickable button or link leading to an action.
FAQ: Frequently Asked Questions
RTMP: Real Time Messaging Protocol
SDK: Software Development Kit
SKU: Stock Keeping Unit
Can we embed Shoply's solution into our iOS or Android mobile app